Personal Data Protection Notice
This Personal Data Protection notice serves as an integral part of the terms
and conditions of all services/programmes offered by Magnum
Corporation Sdn. Bhd. and its Subsidiaries (hereafter collectively referred
to as "MAGNUM") which may require you to provide or would otherwise
collect your personal data for the services/programmes offered.
MAGNUM is fully committed to protecting the rights and privacy of
individuals, in accordance with Malaysia’s Personal Data Protection Act
2010 and Personal Data Protection (Amendment) Act 2024 (collectively
referred to as "PDPA"). For the purpose of this Personal Data Protection
notice, "Personal Data" is any information documentary and otherwise
related directly or indirectly to an individual who is identified or
identifiable from that information or from that information and other
information that MAGNUM possesses.
MAGNUM abides by the PDPA's 7 data protection principles, as summarised below.
1.General Principle - MAGNUM shall not otherwise than as permitted
under the PDPA process your Personal Data unless you have given
consent to the processing of your Personal Data. "Processing" means
collecting, recording, holding or storing your Personal Data or carrying
out any operation or set of operations on your Personal Data.
2.Notice & Choice Principle - For each service/programme under
MAGNUM such as , MyMagnum 4D, Magnum4D Result via email service, ,
Magnum4D Campaign Vouchers and others, you will be notified in
writing of the purpose(s) for which your Personal Data is collected and
whether it is obligatory that you provide your Personal Data.
By providing your Personal Data to MAGNUM for any of the
services/programmes, you have given or shall be deemed to have given
consent to MAGNUM to process your Personal Data for the stated
purpose(s).
3.Disclosure Principle - Save as otherwise permitted or mandated by law,
MAGNUM shall not without your consent disclose any of your Personal
Data for any purpose other than for the stated purpose(s) disclosed at
time of collection.
4.Security Principle - MAGNUM shall take reasonable steps to protect your
Personal Data from any loss, misuse, modification, unauthorised or
accidental access or disclosure, alteration or destruction.
5.Retention Principle - Magnum will keep your Personal Data for as long
as needed for the fulfilment of the purposes which it was obtained. Your
data may also be retained so that we can continue to improve your
experience with us. We retain the identifiable data we collect directly for
targeting and marketing purposes for as little time as possible, after
which we employ measures to permanently delete it. We will actively
review the personal data we hold and delete it securely, or in some cases
anonymise it, when there is no longer a legal, business or consumer need
for it to be retained.
6.Data Integrity Principle - MAGNUM shall take reasonable steps to
ensure that your Personal Data is accurate, having regard to the
purpose(s) for which it was obtained.
7.Access Principle - MAGNUM shall give you access to your own Personal
Data held by MAGNUM so that you are able to check and correct any
inaccuracies, incompleteness, misleading information or outdated
information.
In amplification of the Data Protection principles above, the following shall be binding on you and MAGNUM.
A. Personal Data
(i) The Personal Data that we collect about you, includes but is not limited to, the following:-
(a) personal details such as your name, identity card number, passport
number, age, gender, nationality, date of birth, address, telephone number, email address,
bank account particulars, photo and other biometric identifiers,
and other details;
(b) information in connection with the services/programmes that you are
considering to participate in, or is participating in. This also includes location
tracking data and/or GPS information, with relevant permissions, when you use
or access the Mobile App;
(c) personal interests or preferences such as language, product or content interests, and marketing preferences;
(d) your photo and other image, by way of video surveillance installed in some parts of our premises as part of our security infrastructure;
(e) username, password and other identifiers when you register or log in at our website or our Mobile App; and
(f) automatic collection of some information about your computer such as
IP address, IMEI, Mobile phone, web browser software and other information
about your visit when you visit our website.
Certain information requested by us is mandatory and which you must provide,
and you must also agree to the processing of such mandatory information by
us, failing which we will not be able to provide you the relevant products and
services or information and updates, and you will not be able to participate in
certain of our services/programmes.
(ii) Your Personal Data is collected at the following times:-
(a) when you sign up to participate in the services/programmes or register
your interest with us to participate in the services/programmes that we offer
from time to time;
(b) when you visit our website or social networking sites and use of our mobile applications
(c) when you enter contests or respond to surveys, promotions or questionnaires;
(d) from third party sources such as credit reference agencies, fraud
prevention agencies and publicly available sources of information; and
(e) pursuant to any transaction or inquiry or communication made with or to us.
If you do not agree with the automatic collection of information, you must
immediately leave our website or social networking sites or mobile applications.
(iii) Your Personal Data is collected for the following purposes:-
(a) to process your application, bets, enquiries and other requests when you participate in the services/programmes;
(b) to communicate with you;
(c) to provide the products and services to you;
(d) for administrative purposes;
(e) to respond to your queries;
(f) to conduct research and statistical analysis;
(g) to help us monitor and improve our services/programmes;
(h) to comply with applicable laws, proceedings or inquiries from regulatory authorities, and enforcement agencies;
(i) any other purposes permitted by applicable laws;
(j) to market and promote other services/programmes that are or may be offered by MAGNUM from time to time;
(k) for direct and indirect marketing purposes;
(l) to provide you with information and updates on the services/programmes; and
(m) to suggest nearby MAGNUM outlets based on your location tracking data and/or GPS information provided through the Mobile App.
(iv) We do not collect Sensitive Personal Data from you unless required by
applicable laws. If you do not want your Sensitive Personal Data to be collected
by us, please do not submit it.
"Sensitive Personal Data" means any personal data consisting of information as
to physical or mental health or condition, political opinions, religious beliefs or
other beliefs of a similar nature (save that you may be asked to confirm that you
are non-Muslim and that it is not against your religion, faith or belief to be
involved in gaming activities), the commission or alleged commission of an
offence or any personal data prescribed under law as sensitive personal data.
If you do choose to submit your Sensitive Personal Data to us, such data shall
then be deemed to be and will be treated by us as Personal Data which will be
subject to the terms and scope of this Personal Data Protection notice including
as to processing, usage and disclosure thereof.
B. Disclosure
To facilitate the purposes above and your participation in our
services/programmes, we may process, use and disclose your Personal Data to
the following classes of third parties:-
(a) companies within the MAGNUM group, both within and possibly outside of Malaysia;
(b) regulatory authorities and enforcement agencies;
(c) any court of law or any relevant party in connection with any claim or legal proceedings;
(d) our business associates/partners, contractors, service providers,
consultants, auditors and advisors on a need to know basis; and
(e) any actual or potential assignee, transferee or acquirer of any of
MAGNUM's companies or business or in connection with any corporate exercise.
C. Access and updating your Personal Data
(i) You are responsible for providing accurate and complete information
about yourself and any other person whose personal information you provide
to us (for example your spouse, children, relatives or third parties) and as such,
as and when such information becomes incorrect or outdated you must correct
or update such information by contacting us or submitting current information.
(ii) You may, by writing to us at the address set out below, request for the following:-
(a) a copy of the details of the Personal Data we hold about you; and
(b) to rectify or update your Personal Data.
Please provide proof of your identity, address and sufficient information to
enable us to identify you when submitting your request to us.
(iii) On receipt of your written request, we may:-
(a) comply or refuse your request to access or rectify your Personal Data.
If we refuse, we will notify you the reason(s) for such refusal; and
(b) charge a fee for processing your request for access or rectification.
D. Limiting the processing of your Personal Data
If you:-
(a) do not wish to receive offers, promotions and marketing materials and
information on other services/programmes from MAGNUM; or
(b) would like us to cease processing your Personal Data for a specified
purpose or in a specified manner;
please notify us in writing at the address set out below. In the absence of such
written notification from you, we will deem it that you consent to the
processing, use and dissemination of your Personal Data in the manner, to the
extent and within the scope of this Personal Data Protection notice. If you do
not consent to the processing of your Personal Data as above, you may not be
able to participate in our services/programmes.
If you wish to request access to your Personal Data held by MAGNUM or to
withdraw your consent or for any of the purposes mentioned above, please
send your request in writing to the following address:-
Magnum Corporation Sdn. Bhd.
Wisma Magnum
111 Jalan Pudu
55100 Kuala Lumpur
Attention: Customer Service Department
E. Reporting a Personal Data Breach
If you believe that your personal data may have been compromised or misused
in connection with our services or programmes, we encourage you to promptly
report the incident to our Data Protection Officer (DPO).
Our DPO will assess your report and initiate a formal investigation in
accordance with our internal security and privacy protocols. All reports will be
handled with strict confidentiality and appropriate follow-up actions will be
taken as necessary.
You may contact the DPO at:
Data Protection Officer
Magnum 4D Berhad
Wisma Magnum
111, Jalan Pudu
55100 Kuala Lumpur
Email: dpo@magnum.my
MAGNUM will endeavour to respond within 14 days upon receipt of your
request. MAGNUM reserves the right to impose a data processing fee for acting
on your request.