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Careers

If you think you have the credentials, personality and a strong desire to excel, we would like you to apply for the position below.

Why join us?

  • To be rewarded for hard work, good results, loyalty, trustworthiness and initiative
  • To be treated with respect and fairness
  • To be empowered with sufficient authority and strong support from top management and quick decision making to ensure fast work flow from management
  • Good career advancement and development opportunities

Magnum 4D Berhad (132431-D)

We wish to invite application for the following position in our company:-

TECHNICAL ASSISTANT (Penang)

Responsibilities
  • To assist in the control of parts, documentation, tools and equipement in the section.
  • To carry out preventive maintenance on betting terminals, AVRs BBUs, network and any releated equipment as required.
  • To carry out installation, pre-installation work and testing of any equipment at the agency of office.
  • To troubleshoot & repair betting terminals, network and any related equipment up to component level, where applicable.
  • To assist in the traning of technicians from time to time to ensure competence in their technical knowledge and workshop practice
  • To assist in the supervision of technical staff including monitoring their performance, where applicable
  • To assist in preparation of Workshop Operation reports for management review.
  • To standby for problem calls, where applicable. To work on assigned shifts, holidays and overtime as required. To fill in or vacation, illness, emergencies, etc
  • To ensure cleanlinessof the work area in the Engineering workshop. All equipment & tools are to be organized and arranged in their proper storage space.
Requirements
  • Diploma / Degree in Electrical / Electronic Engineering or equivalent
  • Familiar with repairing and maintenance or electronic equipment
  • Computer literacy
  • At least 1 - 2 years(s) of working experience
  • Able to work with minimum supervision
  • Highly organized and perform well under pressure
  • Goo communication skills, both verbal and written
BRAND MANAGER (KL)

Responsibilities
  • Researching and analyzing consumer behaviour, market trends and activity.
  • Establlishing brand narrative strategies, perormance specifications and sentiments
  • Developing and implementing brand communications that resonate with the target market.
  • Planning and executing initiatives including campaigns, events, sponsorships and CSR programs.
  • Building brand awareness and increasing brand value and profitability
  • Increasing social sentiments and ensuring the health of the brand tracker
  • Measuring and reporting on brand performance and accessing KPIs.
  • Collaborating with different teams such as marketing, strategic gaming, IT, etc.
  • Overseeing the copywriting of advertisements, promotional materials, and mail campaigns.
  • Ensuring that messaging and marketing activities are aligned with brand and company values.
Requirements
  • Degree in Business, Marketing or related field
  • Previous experience in developing brand and marketing strategies. Previous experience in managing and leading teams.
  • Highly organized and perform well under pressure
  • Good communication skills, both verbal and written
  • Budget management skills
  • Strong research and analytical skills
REGIONAL SALES MANAGER (KL)

Responsibilities
  • Manage the sales function, operational performance reporting, streamlining processes and systems wherever possible, and advising senior management on maximising business relationshiops and creating sales opportunities for the organisation.
  • Reponsible for managing and growing the sales function including developing business plan covering sales, revenue, and expense controls while promoting the organisation's presence throughout the state.
  • Responsible for monitoring hte performace of the sales team by establishing processes involving system of reports and communications and ensuring the Sales Management Control System is adhered to.
  • To lead, develop and execute sales strategies to drive sales and revenue across the state through generating data-driven insights and managing sales data analytics.
  • Prepare, Monitor and Report on State Sales Plan KPIs.
  • Provide and ensure leadership to Sector Sales Officer in terms of problem resolution, opportunities, gaps identification and corrective plans.
  • To hire, train, and develop the state sales teams including conducting performance reviews and appraisals to ensure skills development and manturity in business understanding.
  • Actively plan and conduct meetings with Agency Sales Partners to review the Overall Agency Performance and to disuss or propose implementation of suitbale sales/marketing ideas to improve agency performance.
  • Accountbale for maintaining execellent relationships and deep collaboration with retail store partners and related Government Bodies.
  • To staty abreast on new marketing and sales trends and actively monitoring competitor marketing movements.
  • Accountable for managing and executing National and Local Markeitng Campaigns held by the company.
Requirements
  • A Diploma or Bachelor's Degree qualification in any field.
  • At least one years' experience in sales
  • Data-Driven and Analytical
  • Storng self-leadership demostrating self-awareness and initiative
  • Desire to work as a team with a result driven approach
  • Planning and Exection
  • Excellent communication and people skills
  • Design Mindset and Thinking
  • Critical thinking
  • Flexibility
  • Orangizational awareness
  • Self-starter with the ability to work under pressure and tight deadlines
PUBLIC AFFAIRS EXECUTIVE (KL)

Responsibilities
  • Maintain a close working relationship with the Group Chief Commercial Officer and Corporate Communications Manager on all matters pertaining to, including but not limited to execution and reporting of, licensing affairs and management, and key stakeholder relationship management.
  • Executes departmental tasks and schieve targets set on departmental kkey result areas (KRAs) and key performance indexes (KPIs)
  • Ensures that documentation on licensing for all state / regional Mangum offices and agencies are prepared for timely renewal, including due diligence on submitted documents to the department
  • Support the Corporate Communications Manager on the development, maintenance and contnuous improvement of the organisation's strategy blueprint for effective regulartory and enforcement relationship management
  • Support the Corporate Communications Manager in ongoing monitoring of relationships with stakeholders, ensuring licensing and agency regulatory documentation are not jeopardised
  • Support the Corporate Communications Manager in advisory to state / regional Magnum offices on matters pertaining to licensing
  • Attend departmentatl meetings as required
  • Support the Corporate Communications Manager in ongoing monitoring of changes in legislation, regulatory and national policy, with identification of risks and necessary planning to mitigate impact to the organisation
  • Work with Transformation Management Office to develop and drive delivery of the change management plan
  • Execute initiatives on business process improvement within the Corporate Communications (Public Affairs) functional are led by the Corporate Communications Manager
  • Build, and encourage continuous development of skills, and foster a performance-based culture
  • Gather initiative execution statistics, analyse data to diagnose issues adn recommend aread of improvement
Requirements
  • Candidate must posses at least Graduate Diploma, Bachelor's Degree in any field
  • Preferably executive level with at least 2 years proven relevant experience in problem solving, critical thinking and insights analysis
  • Experience dealing with regulatory agencies, particularly licensing affairs and documentation, is an added advantage
  • Able to work in a fast-paced environment; manage stakeholders and data,with tact and professionalism
  • Moderate understanding of the related regulatory processes ad competitor environment
  • Able to work independently with minimal supervision
  • Personality traits - Good attitude, enthusiastic, detail-oriented, responsible, trustworthy, ethical and goal focused
  • Personality thinking and high problem-solving skills
  • Stress tolerance and able to work under pressured environment
  • Excellent communication and people skills, and an ability to influence stakeholders
  • Proactive and ability to work independently with execellent problem-solving skills
  • Good knowledge of the regulated number forecast industry laws
  • Ability to handle diverse responsibilities
PUBLIC RELATIONS EXECTIVE (KL)

Responsibilities
  • Maintain a close working relationship with the Group Chief Commercial Officer, Corproate Communications Manager and other business unit stakeholders on all matters pertaining to, including but not limited to execution and reporting of, organisation reputation management
  • Executes departmental tasks and achieve targets set on departmentatl key result areas (KRAs) and performance indexes (KPIs) on corporate communications and public relations
  • Participate in stategic planning, special projects, and assignments pertaining to communications and public relations functions
  • Collaborate with the Marketing department under the guidance of hte Corporate Communications Manager in planning and execution of public relations campaigns and strategies
  • Collaborate with teams within the organisation on community outreach activities, and organising and handling media coverage where necessary
  • Developing and evaluating communications strategy in order to support the communication objectives and maximize positive exposure in local and national market based on data analysed
  • Prepared and execute written communications of moderate and sensitive in nature, including press releases, advertorials, presentations, speeches, news articles, web content, talking points, media correspondences, internal and external newsletters, and digital content
  • Collaborate and assimilate materials and reports documented by relevant deparments in preparation for the yearly annual report
  • Secure and generate coverage for the organisation in media channels, including but not limited to, the publication of prepared written communications on offline channels, measuring of viewership and percentage of coverage compared to competitors.
  • Monitor and/or oversee the adminitration of surveillance via an exteranal media agency the pubic and media's opinion of the organistaion to analyse sentiment including, measurement of tone of articles mentioning the organisation or competitors, exhibitions, open days, and sponsorships.
  • Coordinating and preparing the organisation representative(s) in a speaking capacity at presenations, conferences, or radio and TV interviews, including drivin event attendance and media coverage of events
  • Manage public relations crisis for the organisation and resolve issues according to targets set in a timely manner
  • Ensuring effective and regular communication with stakeholders internally and externall via various channels and preparing company representatives on public relation related matters in audiences iwth the stakeholders
Requirements
  • Preferably executive level with at least 2-3 years proven relevant experience in public relations
  • Strong prowess in English, Malay, Mandarin and/or Cantonese languages
  • Experience dealing with media is an added advantage
  • Candidate must possess at least Graduate Diploma, Bachelor's Degree in Communications, Language or any other related course
  • Able to work in a fast-paced environment; manage stakeholders and data, with tact and prfessionallism
  • Able to work independently with minimal supervision
  • Persoanlity traits - Good attituede, enthusiatic, detail-oriented, responsible, trustworthy, ethical and goal focused
  • Analytical thinking and high problem-solving skills
  • Stress tolerance and able to work under pressured environment
CLOUD ARCHITECT ENGINEER (KL)

Responsibilities
  • Deliver end-to-end solutions in complex infrastructure environments.
  • Design services on infrastructure platforms, on-premise, and cloud-based solutions, primarily in Azure - in tight time frames.
  • Follow through with the implementation of cloud services for our customers.
  • Work with networks, firewall, storage, virtual machines, and access control for the customers.
  • Troubleshooting to identify issues and working to solve the problems as efficiently as possible.
  • Use configuration management as part of a practice and tooling to automate the delivery and operation of infrastructure.
  • Educate teams on the implementation of new cloud-based initiatives, providing associated training as required.
  • Ensure application performance, secure setup, system uptime, and system scale ability, maintaining high standards of code quality and thoughtful design.
  • Deployment onto the Azure Platform. Able to implement industry best practices taking into account of secured protection and access with compliance with relevant regulations to protect the digital assets.
  • Handling various Azure projects that include (but are not limited to) docker container, serverless, IaaS, DevOps, and function as services.
  • Be the Lead design in ensuring a successful, optimal cloud deployment to Azure for the Organisation.
Requirements
  • Bachelor’s degree in computer science, information technology.
  • Microsoft Azure Certification (MCSE: Cloud Platform and Infrastructure or equivalent), AWS and GCP certifications are an added advantage.
  • At least minimum 2 years’ working experience architecting solutions on Azure Cloud Platform.
  • Familiar with Business Continuity or Disaster Recovery planning experience.
  • Knowledge of Networking, Firewall and VPN.
  • Relevant experience architecting, designing, developing, monitoring, implementing from infrastructure projects with on-premise and/or other cloudbased solutions, primarily on Azure, however AWS, GCP is also highly regarded.
  • Good knowledge of traditional infrastructure, networks, and security.
  • An aptitude for troubleshooting, identifying issues, and designing solutions in tight time frames.
  • Efficient understanding of the layout of development, testing, and production environment.
  • Project experience from transformation projects is an advantage or relevant certifications within Azure.
  • Design and implement data protection options, including HA and BCP protection in Azure.
  • Familiar AWS and Azure component: EC2, RDS, CloudWatch, CloudTrail, S3, IAM, Vnet, Azure Site recovery, VM, and Glacier (optional).
  • Some basic scripting language (python, Powershell, and Unix shell) skill set for Administration usage.
  • Have either AWS SysOps administrator associate or AWS Solution Architect associate experience would be an added advantage.
DATA ARCHITECT (KL)

Responsibilities
  • Be involved in key organization projects to ensure access, transmission and processing of data is well planned and aligned to Enterprise data strategy.
  • Author and publish data architectures, policy and guidelines.
  • Prepare and produce solution papers or inputs to solution papers specific to data requirements.
  • Design and implement effective data solutions and models to store and retrieve company data.
  • Prepare accurate database design and architecture reports for management and executive teams.
  • Examine and identify database structural necessities by evaluating client operations, applications, and programming.
  • Assess database implementation procedures to ensure they comply with internal and external regulations.
  • Install and organize information systems to guarantee company functionality.
  • Oversee the migration of data from legacy systems to new solutions.
  • Monitor the system performance by performing regular tests, troubleshooting and integrating new features.
  • Recommend solutions to improve new and existing database systems.
  • Educate staff members through training and individual support.
  • Offer support by responding to system problems in a timely manner.
  • Manages the Data architecture (both data at rest and data in transit plans).
  • Ensure all IT policies, data policies and procedures are adhered to accordingly at all time.
  • Ensure all documentation release is accurate and complete, and in accordance with the department policies and procedures.
  • Use proven architecture design and best practices to make sure that the applications remain always-available, offer sustained high performance and are scalable on demand.
  • Accountable for ensuring automation is in place for data processing of systems and ability of the data processing components to achieve up to 99.99% uptime.
  • Educate, brief and train teams and stakeholders on the structure, characteristics, behaviour, and data related aspects of any services or solutions.
  • Provide input and work with the IT Security team to develop and implement the Data Governance Framework and Policy together with other data compliance policies eg. PDPA, AMLA requirements.
Requirements
  • Bachelor degree in Computer Science, Computer Engineering or relevant disciplines.
  • A minimum of 5 - 7 years' experience in a similar role.
  • Strong knowledge of enterprise architecture, database structure systems and data mining.
  • Exposure and experience in modern data technologies both on-prem and on cloud.
  • Excellent organizational and analytical abilities.
  • Leadership and good inter-personal skills
  • Innovative yet grounded to operational reality
  • Excellent oral and written communication skills
  • Critical Thinker; with good logical and creative problem-solving skills
  • Work collaboratively
  • Fast learner and self-starter
MOBILE APPLICATION DEVELOPER (KL)

Responsibilities
  • Support entire application lifecycle (concept, design, test, release and support)
  • Produce fully functional mobile applications writing clean code
  • Gather requirements and suggest solutions
  • Write unit and UI tests to identify malfunctions
  • Troubleshoot and debug to optimize performance
  • Design interfaces to improve user experience
  • Liaise with Product development team to plan new features
  • Ensure new and legacy applications meet quality standards
  • Research and suggest new mobile products, applications and protocols
  • Stay up-to-date with new technology trends
Requirements
  • Bachelor's degree in Computer Science, Computer Engineering or relevant field
  • At least 3-4 years of hands-on experience in building applications working with internal team, product vendors, system integrtors
  • Very good analytical ability to attack problems that are very unusual and extremely difficult, comfortable with ambiguity
  • Developed oral and written communication skills
  • Demostrable portfoloio of released applications on the App store or the Android market
  • In-depth knowledge of at least one programming language like Swift and Java
  • Experience with third-party libraries and APIs
  • Excellent analytical skills with a good problem-solving attitue
  • Ability to perform ina team environment
  • Knowledge of werver-side technology to architect applications of data to build scalable, high-performing technology solutions
  • Mobile development experience with at least two apps that are on app store that you are proud to discuss with us
DevOps ENGINEER (KL)

Responsibilities
  • Develop, administer and maintain production applications
  • Perform validations on code, processes and deployments to identify ways to automate and streamline development activites.
  • Responsible for incident management, problem management, release management, configuration management and other support activities
  • Planning the team structure, activities, and involvement in project management activities
  • Monitor health and performance of products and drive for continuous improvement
  • Work with product development and engineering team to manage producs through entire lifecycle; planning, development, testing, implementation, support and maintenance
  • Source code management, build continuous integrations, continous development and constant deployment pipeline (CI/CD implementations).
  • Continously improve, automate underlying infrastructure to be easy to deploy, scalable, secure and fault-tolerant, minimize wastage
  • Ensure proper planning, estimation, and sizing of infrastructure needs in a cloud-based environment
  • Monitoring and measuring customer experience and KPIs, generate operational reports and ensuring required service level are met as per business needs
  • Be responsible for cost management/optimization balanced with SLAs.
Requirements
  • Bachelor's degree in Computer Science, Computer Engineering or relevant field
  • At least 3-4 years of hands-on experience in building applications and working with internal teams, product vendors, system integrators.
  • Very good analytical ability to attack problems that are very unusual and extremely difficult, comformtable with ambiguity
  • Developed oral and written communication skills
  • Knowledge of server-side technology to architect applications or data to build scalable, high-performing technology solutions
  • Experience in creating infrastructure AWS/Azure
  • Awareness of Cloud security Best Practices
ACCOUNT CLERK (KL)

Requirements
  • At least LCCI/Diploma in Accounting or equivalent.
  • At least 1 year(s) of working experience or in-house training will be provided
  • Good attitude, self-discipline, motivated & responsible
  • Fresh graduates are encouraged to apply
SALES PLANNING MANAGER (KL)

Responsibilities
  • To come up with annual/quarterly sales acquisition programs for quarterly planning and annual roadmap in driving annual revenue.
  • Formualte and manage channel plus internal team productivity and campaign achoring on Magnum incentives.
  • Incentive productivity management for ensuring effective program and incentive scheme to drive key revenue.
  • Identify and analyse incentive/commissions and productivity drivers to drive acquisition, qulaity, revenue and channel behaviour with performance based.
  • Continuously obtain, review and analyze sales incentives and trade program models, market insight, and competitor activities to ensure relevancy in accoradance to market dynamics.
  • Govern timely and accurate incentive payout of incentives for sales channels and ensure communications between internal stakeholder and external stakeholder are well managed.
  • Govern the framework of incentive structures and rewards for driving sales behaviour.
  • Identify new opportunity in the market to strengthened our sales proposition in driving acquisition and revenue.
  • To work closely with regional sales in driving effective campaing planning and execution for a deliverable end game.
  • Biz case formulation and preparation plus ROI calculations for business development and justification.
Requirements
  • Recognized degree in Commerce/Business Administration/Marketing or equivalent
  • Min 8-12 years working experience in Sales and Channel Planning, business performance management, incentive, channel development, Sales Management and etc
  • Good connunication skills in oral & written
  • Analytical with good commercial acumen, aggressive, think out of the box and critical thinking mindset.
  • Sound commercial planning, sales modelling and project management capabilities
  • Business intellience planning, sales modelling and project management capabilites
  • Business intelligence exposures and knowledge in channel planning, incentives, program and project planning
  • Highly skilled in Excel and PowerPoint
SECTOR SALES OFFICER (KL, Penang & Skudai)

Responsibilities
  • Responsibly for monitoring, maintaining & reporting territorial KPIs at store and operator level whilst developing a deep understanding of Sales Force and Sales Partners behaviours
  • To actively travel throughout an assigned territory to conduct regular assessments on outlets and operators
  • To actively generate data drive insights and collaborate with Sales Manager whilst providing recommendations to develop strategic such as Focus Groups, Hypothesis Testing, Incentive Programmes and Sales Training to meet established targets to support Company revenue and profit
  • Responsible to serve inquiries, manage feedbacks by customers and to promptly resolve complaints in a smooth and professional manner.
  • To build and maintain an amicable relationship with retail Store Partners and Operators
  • To support, manage and execute National and Local Marketing Campaigns and activities held by the company.
  • To identify and submit relevant information on Illegal Operators to M4DB through monthly and quarterly submission of Bank Malaysia Reports.
Requirements
  • At least SPM certification.
  • Preferably with at least one (1) year of experience in sales, business performance management or other related roles
  • Possess basic proficiency in Microsoft Office suite (Word, Excel, Outlook, PowerPoint).
  • Able to converse proficiently in English and Mandarin (addtional Chinese dialects will be a bonus)
  • Posses own transport
  • Able ot frequently travel to assigned territory
  • Data-driven and analytical.
  • Good communication & presentations skills.
  • Good organisational skills with a problem-solving attitude
SALES SUPPORT (KL)

Responsibilities
  • Effective and efficient budget tracking and management of reginal Sales/marketing budgets
  • To maintain and manage a helthy budget efficacy in terms of investment vs return per investment from where to spend and when to spend
  • Responsible for all developing and govern the SOP of budget management / operation managemet / Spending approval for budget utilization and tracking from end to end
  • Vendor management for sourcing and RFQ for Sales HQ, regional needs and adhoc request.
  • Key liaison of all HQ Sales and regional related conference,, workshop, leadership camp, quarterly regional review and etc.
  • Manage relevant stakeholder in complying to our compliance process of PO/PR/Invoice/Claims and our procedure hygiene in finance/payment related to our vendor.
  • Timely tracking and monitoring budget utilization vs budge planned.
  • Ensure budget efficacy at wehre its matter in according to Central AOP plan
  • Perform analytical task and performance reveiw monthly
  • To ensure all vendors are monitor closely with proper quarter review as align with Vendor management
  • To produce periodic reports to the intended stakeholders
  • Manage and assist on regional sales issues escalation follow up with action plan and solution
Requirements
  • Bachelor's Degree or equivalent experience in marketing/Social Science/Business Management/Business Admin
  • 3+ years' in Sales adn Marketing or Sales Admin role.
  • Excellent written and verbal communcation skill in Malay, English and Mandarin
  • Excellent multitasking and comfortable working with timelines
  • Proficient in Microsoft Office
  • Ability to working in independently and collaboratively
  • Past exeperience working with fast moving industry is a plus
CUSTOMER SERVICE QUALITY ASSURANCE (KL)

Responsibilities
  • Monitoring customer service engagement with customers (i.e call, live chat, email, social media) for technical accuracy, customer service performance, and conformity to company policies and procedures
  • Conduct 1 to 1 quality training/coaching sessions to improve agent knowledge and customer service competency
  • Assist in developing, creating and implementing contact center quality processes and procedures; as well as making recommendation for enhancements to training materials as needed
  • Drive Key Performance Indicators such as Customer Satisfaction Score (CSAT), First-Call Resolution, NPS, etc
  • Managing Voice of Customer insights and suggest actionable improvements in customer experience and increase the Customer Satisfaction
  • Conducting Quality Assurance collaboration session with relevant stakeholders on a weekly and monthly basis
  • Contact point for customer service Quality Assurance matters
  • Generate relevant reports and provide improvement plans for service improvements
  • Perform ad-hoc tasks as required by the management to improve overall business such as service quality audit, etc.
Requirements
  • Must possess at least a Diploma or a recognised degree in any relevant field
  • Has minimum 2-3 years working relevant experience in Contact/ Call Centre or Customer Service environment as Quality Analyst
  • Preferred candidate with Six Sigma/COPC certification or candidates who have experience in handling back-up team leader tasks are encourage to apply
  • A positive, service-oriented, enthusiastic, empathetic, and professional attitude toward customers always
  • Excellent analytical skill, creativity and ability to articulate ideas
  • Results driven person and adhere to tight timeline and schedule
  • Excellent verbal and written communication skills (English and Mandarin Language)
  • Proficiency in Microsoft products is a must, especially with Excel and Powerpoint
  • Able to work under minimal supervision and multitask
GENERAL CLERK (KL)

Requirements
  • Min SPM
  • Working experience is not necessary as training will be provided
  • Knowledge of MS OFFICE
  • Fresh school levers are encouraged to apply
TICKETING CLERK (KL, NS & Johor)

Requirements
  • Min SPM
  • Working experience is not necessary as training will be provided

Interested applicants are invited to Email with comprehensive resume including current and expected salary to :

Human Resource Manager
Wisma Magnum
No. 111, Jalan Pudu
55100 Kuala Lumpur
Tel : 03-2078 6233 Fax : 03-2072 3455
Email : hr@magnum.my


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